Privacy Policy

Last Modified on February 18, 2021.

  1. What’s in this Privacy Policy?

In this Privacy Policy, you’ll find:

  • What information we collect about you
  • How we might use that information
  • What information we might share with others
  • Your rights and choices about that information

  1. What does this Privacy Policy cover?

We are Anotherway LLC. 

In this Privacy Policy, we will cover the products and services that we offer to you. These include our website, located at https://www.unpluggedairguitar.com.

We’ll refer to this as the “Service.”

  1. What types of personal data do we collect?

Below you’ll find details about the types of personal data we collect from you and how we use it. We call this “processing” your data. 

We’ll also tell you the reason for processing that data, which is known as our “legal basis.”

First, the personal data we collect from you:

Type of data Examples of the data  How we use it Our legal basis
Contact Information Your name and email address For customer and technical support, and for marketing and promotional purposes Based on your explicit consent, under GDPR Art. 6 (1) (a). 

Next, the personal data that third parties share with us:

Type of Data What data is being shared? Who is sharing it with us?  Their privacy policy
Analytic Information Certain analytic and technical information collected by Google Analytics, as described in their Privacy Policy Google https://policies.google.com/privacy?hl=en-US

Finally, the personal data that we share with third parties:

Type of data being shared Reason for sharing Who is it shared with?  Their privacy policy
Your Contact Information To manage our newsletter mailing list and send marketing and promotional messages ActiveCampaign https://www.activecampaign.com/legal/privacy-policy

We may also need to share your personal data in a few other situations:

  • To follow the law, a court order, or orders from government agencies
  • To detect and combat fraud or security issues
  • To protect the Service, our employees, and our business’s rights or safety

Other than that, we will not share your personal data with anyone else.

  1. How long do we keep your personal data?

We only keep your personal data as long as it’s required to provide you with the Service. Sometimes a longer period might be required by law. 

After that, we will delete your personal data within a reasonable time.

Please note that we may retain some data, if necessary to: 

  • resolve disputes, 
  • enforce our user agreements, 
  • follow any technical and legal requirements related to the Service.

  1. Cookies and Do Not Track Signals

Cookies: A cookie is a small amount of data that is sent to your browser from a web server and is stored on your computer’s hard drive. Cookies are not spyware or adware and can’t deliver viruses or run programs on your computer. Other similar methods include tracking pixels and web beacons.

We use cookies to enable certain functionality on the Service. For example, if you use the Service, Google Analytics may track certain analytic information about your visit. Additionally, if you use the Service or click a link in one of our promotional emails, ActiveCampaign may track that click and related activity. 

“Do Not Track” Signals: Because there’s not yet a consensus on how companies should respond to web browser-based or other “do not track” mechanisms yet, we do not respond to web browser-based do not track signals.

  1. Children’s privacy rights

We don’t knowingly collect any personal data from children under the age of 13. We also don’t knowingly allow them to create accounts, sign up for newsletters, make purchases, or use the Service. 

We may also limit our personal data processing for EU users between 13 and 16.

We take children’s privacy seriously and encourages parents to play an active role in their children’s online experience. If you have any concerns about your child’s personal data, please contact us at hey@mustbeanotherway.com

  1. Transfers of your personal data

Our headquarters is in the United States and in Spain. 

No matter where you live, by using the Service you consent to the processing and transfer of your personal data in and to the United States and Spain. This processing will be under the privacy policies of third parties that we share personal data with and who share personal data with us. 

The laws of these countries governing data collection and use may not be as comprehensive or protective as the laws of the country where you live. 

If you would like more information, please contact us (see “How to contact us” below).

  1. EU residents’ rights

We are regulated under the General Data Protection Regulation (GDPR), which applies across the European Union (including in the United Kingdom). We are responsible as a controller of personal data for GDPR purposes.

Under the GDPR, EU residents have several important rights: 

  • You can request a copy of your personal data
  • You can ask us to correct that personal data, delete it, or request that we use it only for certain purposes. 
  • If you’ve consented to our processing, you can change your mind and ask us to stop using your personal data. For example, you can unsubscribe from our mailing list at any time – just click the link in each marketing email. 
  • In some circumstances, you can ask us not to use automated processing or profiling about you.

If you would like to exercise any of those rights, please email us at hey@mustbeanotherway.com. We may ask for additional info to verify that you’re the owner of that data. 

Also, in some cases where the law requires it, we may not be able to help with the above requests. 

  1. California residents’ rights

We are regulated under the California Consumer Privacy Act (CCPA), which applies to California residents. 

Under the CCPA, California residents have several important rights: 

Right to Know: You can ask us what personal data we hold about you and request a copy. This includes:

  • The type and specific pieces of personal data we have collected
  • The types of sources we collect the data from
  • The purpose for collecting your personal data
  • The third parties we share that data with

Right to Delete: You can request that we erase your personal data. There are some exceptions to this right, if we:

  • Need to complete the transaction for which the personal data was collected or if there is an ongoing business relationship or contract with you 
  • Detect security incidents and protect against malicious, deceptive, fraudulent, or illegal activity
  • Need to identify and repair errors affecting Service functionality
  • Exercise free speech or ensure another consumer can exercise (or another lawful right)
  • Need to comply with the California Electronic Communications Privacy Act
  • Engage in research in the public interest
  • Enable solely internal uses that are in line with your expectations for using your personal data
  • Need to comply with a legal obligation
  • Otherwise use your personal data internally, in a way that’s compatible with the reason we collected it in the first place

Sale of your personal data: We don’t sell any of your personal data for any purposes. 

Other Rights: California residents also have the right to request information about our disclosure of personal data to third parties for direct marketing purposes during the calendar year before your request. This request is free and may be made only once a year. 

We also won’t discriminate against you for exercising any of the rights listed above.

If you would like to exercise any of those rights, please email us at hey@mustbeanotherway.com. We may ask for additional info to verify that you’re the owner of that data. 

  1. Brazilian residents’ rights

We are regulated under the Lei Geral de Proteção de Dados (“LGPD”), which applies to Brazilian residents. 

Under the LGPD, Brazilian residents have several important rights: 

  • Know when we use your personal data
  • Access your personal data, correct any errors, or delete your personal data
  • Anonymize, block, or delete data that we don’t need or are not processing in compliance with the LGPD
  • Request we transfer your data to another provider
  • Be informed about who we share your data with
  • Be informed about your ability to deny consent and any consequences 
  • To revoke your consent

These rights apply to any personal data collected or processed in Brazil, as well as any personal data processed for the purpose of providing goods or services in Brazil.

If you would like to exercise any of those rights, please email us at hey@mustbeanotherway.com. We may ask for additional info to verify that you’re the owner of that data. 

  1. How do we protect personal data?

We have taken steps and put security measures in place to prevent the accidental loss or misuse of personal data. 

For example, we limit access to those who have a genuine business need. Those processing your information will do so only in an authorized manner.

We also have procedures in place to deal with any suspected data security breach. We’ll notify you and any applicable regulator of a suspected data security breach when legally required.

  1. Resolving Disputes

We hope that we can resolve any questions or concerns you raise about our use of your personal data. 

Please contact us at hey@mustbeanotherway.com to let us know if you have questions or concerns. We will do our best to resolve the issue.

For EU residents, the GDPR also gives you right to lodge a complaint with a supervisory authority. You may do this in the EEA state where you live, work, or where any alleged infringement occurred. 

  1. How will we notify you of changes?

We last updated this Privacy Policy on February 18, 2021.

We may make further updates from time to time. If we have your email address on file, we will inform you via email. Otherwise, we will post a message on the Service about the change.

  1. How to contact us

Please contact us if you have any questions about this Privacy Policy or your personal data.

You can do so by sending us an email at hey@mustbeanotherway.com.